Privacy Policy

Last updated: June 2026

DNDH Construction Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website dndhconstruction.co.uk. Please read this privacy policy carefully before using our site.

Data Controller

Denis Narubins is the Data Controller for DNDH Construction Ltd and is responsible for your personal data.

Website Visitors

Like most websites, we collect information that your browser sends whenever you visit our site. This includes:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visit

We use this information to analyse how visitors use our site and to improve its content and functionality.

Personal Data We Collect

We collect personal data when you:

  • Submit a contact form
  • Request a callback
  • Email us directly
  • Call us

The personal data we collect may include:

  • Name
  • Phone number
  • Email address
  • Service requirements
  • Project location

Purpose of Processing Personal Data

We process your personal data for the following purposes:

  • To respond to your enquiries
  • To provide quotes and estimates
  • To schedule consultations and site visits
  • To fulfil our contractual obligations
  • To improve our services
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: Processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
  • Consent: You have given consent for specific purposes, such as marketing communications.
  • Legitimate Interest: We have a legitimate interest in processing your data for business operations, such as responding to enquiries.
  • Legal Obligation: We are required to process data to comply with legal requirements.

Sharing Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

  • Service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services)
  • Professional advisors (lawyers, accountants) where necessary
  • Law enforcement or regulatory bodies when required by law

All third parties with whom we share your data are bound by confidentiality obligations and data protection requirements.

Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our site
  • Improve our website performance

For detailed information about the cookies we use, please see our Cookie Policy.

Cookies We Use

Cookie Name Purpose Duration
PHPSESSID Session management - required for site functionality Session
_ga, _gid, _gat Google Analytics - website usage statistics 2 years

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • Secure server hosting with SSL encryption
  • Regular security updates
  • Access controls for staff
  • Secure data storage practices

Retention and Deletion

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact enquiries: 2 years after last contact
  • Customer records: 7 years after project completion (legal/tax requirements)
  • Marketing consent: Until you withdraw consent

After the retention period, we securely delete or anonymise your data.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to be informed: About how we use your data (this policy)
  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: At any time where processing is based on consent

For detailed information about these rights, see our GDPR page.

How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Email: hello@dndhconstruction.co.uk

We will respond to your request within one month. If your request is complex, we may extend this to three months and will inform you of the extension.

Transferring Data Outside the EEA

We do not transfer your personal data outside the European Economic Area (EEA). All data is stored and processed within the UK/EU.

Right to Complain

If you believe we have not handled your personal data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this page periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact:

DNDH Construction Ltd
Data Controller: Denis Narubins
Email: hello@dndhconstruction.co.uk
Phone: 07411 482595